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Retail

Maintain a safe, appealing and cost-effective retail environment whether you operate shops, banks, supermarkets, cinemas, distribution centres or other amenities. Mitie takes an efficient, lean approach to making sure your sites are secure and pleasant for everyone. In a notoriously competitive sector, our delivery supports your success.

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Be inspired

  • Case study
  • 6 November 2024
Mitie have been responsible for engineering and maintenance at key Co-op sites since 2017, delivering savings in cost, time and energy.
  • Case study
  • 31 July 2024
Mitie led the project to upgrade and repair the internal lighting at 11 of the lingerie retailer’s stores in the UK, reducing energy costs.
  • Insight
  • 3 June 2024
The headlines pull no punches. In recent weeks, coverage of UK retail crime has included: I’ve been considering what needs to be done to bring the surge in shop theft under control. There is…

Keep streets ahead in the retail race

Mitie is the go-to partner for retail facilities management thanks to our Science of Service® approach and expert delivery in five key areas. This is reflected in our exemplary NPS score of 76 for the retail sector.

Provide great customer experience

Mitie helps you create the ultimate customer experience with spotless surroundings that increase dwell time to maximise spending and loyalty. Robots can take care of routine cleaning, freeing their human counterparts to concentrate on high-traffic areas, such as lift call buttons and handrails in busy shopping centres.

Mitie cleaner pushing a trolley of equipment and supplies

30%

reduction in crime across major retail customer’s estate

6,000+

locations that we provide intelligence for

50%

reduction in incident reporting time using Merlin Protect 24/7

#1

facilities management company in retail, logistics and shopping centres

Your route to net zero

The Mitie Plan Zero approach is helping our retail customers with decarbonisation. Wherever you are on your net zero journey, our experts will identify simple and practical ways to accelerate progress. Our results speak for themselves: Decarbonisation, Delivered.

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